My Guild Wars 2 account was terminated, what can I do?

Well, decided to test out the new PC & try GW2 once more after not playing for a variety of months. I almost certainly played the game for 3 weeks, stopped, account got hacked, reset password then never played again. Now I loaded it up, patched, and logged in to the Guild Wars 2 gold game to find my account is terminated.

Huh...
I am unable to open a ticket because my account is disabled. Navigation on the site runs me in circles, has anybody had this happen to them and how did you resolve it? Countless troubles from this game alone, never a number of in other games I've played.

Are you, by chance, a member of a fansite or guild web-site that is committed to GW2? The majority of account hacking by gold farmers is by attacking fan sites, which are FAR less secure than the game's and organization's servers, getting usernames and passwords, then just attempting them out in game and hope they find a match.

I remember that that dude, MarkeedDragon, managed to get an interview with a Chinese gold farmer hoping to rat on his employer. (His name was witheld for obvious causes.) Said farmer explicitly stated that the above mentioned methoed was the number one way that his company obtained accounts, the second was from buyers who gave them account details, and the third was social engineering. (I could be inaccurate about those last two... correct me if I'm misguided.) He also stated that GW2 gold farmers almost NEVER try to hack the game company itself, as most of their networks are far too complicated to crack, & too closely monitored, to warrant the time & effort. (While ther are exceptions. *cough*Nexon*cough*)

To paraphrase, if your acount gets hacked, there's a 99.99999999...% chance it's a PEBCAK error. Either you use the same account name & PW for far more things than you will need to, or you trusted an individual with facts they need to not have actually been trusted with. While each of these are understandable, you must nonetheless know better and ought to not be suprised when these negative security habbits come back to haunt you.

In case you in a nut-shell bought income from a gold farmer... well, don't anticipate any sympathy. You should know better.

Click to read more:


http://sb1.fastmogul.com/author/update.php?id=9377

http://buildyourown.co/blog/32094/new-additions-to-gw2-will-make-the-game-more-complicate/

http://www.gctribe.net/index.php?do=/Jane_Gregson/blog/arenanet-removing-culling-from-guild-wars-2-world-vs-world/

http://younive.com/blog/96/arenanet-removing-culling-from-guild-wars-2-world-vs-world/

http://sokkimmey.com/index.php?qa=8&qa_1=arenanet-removing-culling-from-guild-wars-2-world-vs-world